You may return any of the following items to Consavvy.com, for any reason, for a full refund (we'll also refund the return shipping cost, if the return is a result of our error or if the item arrived damaged) within 30 days of delivery of your shipment. Please note we cannot accept returns for orders exceeding 30 days.
Please send us a email to require for a RMA number before sending anything back. We will reject the package without a valid RMA number in it. Please return the item in 14 days after you receive the RMA number. If your return is qualified for a free return (defective, arrived damaged, wrong items), we will issue prepaid shipping label along with RMA number to cover your return cost.
Unused, unopen items are usually available for a full refund (outbound shipping charge excluded). A restocking fee will be applied based on the condition of any used, open items. Please see description below.
- Perfect condition with full components (10%)
- Minor scratch with full components (20%)
- Some scratch with full components (30%-40%)
- some scratch with missing components (50%)
- Physical damage on products, wrong items, unmatch model number or S/N (not elegible for refund)